Effective Date: July 29, 2026

These Terms and Conditions (“Terms”) govern your access to and use of Burbrand.store, including purchases, customer accounts, product-personalization tools, uploaded content, promotions, and other services offered through the website.

Burbrand (“Burbrand,” “we,” “us,” or “our”) is operated by:

Sefnal Marketing LLC
15900 W. 10 Mile Road, Suite 211
Southfield, MI 48075
United States
Email: support@sefnalmarketing.com

By visiting Burbrand.store, creating an account, placing an order, or using our services, you agree to these Terms and our Privacy Policy. If you do not agree, do not use the website.

1. ELIGIBILITY

You must be at least 18 years old or the age of legal majority where you live to create an account or place an order.

If you are under the age of legal majority, you may use the website only with the involvement and permission of a parent or legal guardian.

You agree to provide accurate, current, and complete information when creating an account or placing an order.

2. CUSTOMER ACCOUNTS

You may be permitted to create an account to manage orders, addresses, saved designs, and other information.

You are responsible for:

  • Keeping your username and password confidential
  • Restricting access to your account
  • Providing accurate account information
  • Promptly notifying us of suspected unauthorized activity

You are responsible for activity conducted through your account unless prohibited by applicable law.

We may suspend or terminate an account used for fraud, infringement, abuse, unauthorized activity, or violations of these Terms.

3. PRODUCTS AND AVAILABILITY

Burbrand sells personalized and non-personalized products, including apparel and other print-on-demand merchandise.

Product colors, placement, sizing, and appearance may differ slightly from website images because of:

  • Screen and monitor settings
  • Manufacturing variations
  • Garment or material differences
  • Printing and production methods
  • The size, quality, and placement of uploaded designs

We make reasonable efforts to display products accurately but cannot guarantee that every preview or screen representation will exactly match the finished product.

Products and product options are subject to availability. We may change, discontinue, or limit products without notice.

4. PRODUCT PERSONALIZATION

Customers may use Lumise or another personalization tool to add photographs, artwork, names, dates, messages, and other design elements to eligible products.

You are responsible for reviewing your design carefully before submitting an order, including:

  • Spelling
  • Names and dates
  • Image quality
  • Image placement
  • Colors
  • Product size and color
  • Other personalization choices

The preview is an approximation of the finished product. Minor differences in positioning, scale, color, or print appearance may occur during production.

We are not responsible for customer-entered spelling mistakes, incorrect selections, low-resolution files, or other errors approved and submitted by the customer.

5. CUSTOMER-UPLOADED CONTENT

You retain ownership of content you upload. By submitting content to Burbrand, you grant Burbrand and its production partners a limited, nonexclusive, worldwide, royalty-free license to store, reproduce, modify, format, transmit, and use that content as reasonably necessary to:

  • Create product previews
  • Process and fulfill your order
  • Manufacture and ship your product
  • Provide customer support
  • Resolve disputes
  • Prevent fraud
  • Comply with legal requirements

This license does not give Burbrand permission to use your private photographs or personalized designs in public advertising without your consent.

You represent that:

  • You own the uploaded content or have permission to use it
  • The content does not violate any copyright, trademark, privacy, publicity, or other rights
  • The content is not unlawful, threatening, hateful, obscene, defamatory, or deceptive
  • The content does not contain malware or harmful code

We may reject, remove, or cancel an order containing prohibited or potentially infringing content.

6. PROHIBITED DESIGNS AND ACTIVITIES

You may not use Burbrand.store to upload, create, purchase, or distribute content that:

  • Infringes intellectual-property rights
  • Violates another person’s privacy or publicity rights
  • Promotes illegal activity
  • Contains unlawful threats or harassment
  • Exploits or sexualizes minors
  • Impersonates another person or organization
  • Contains malicious software
  • Violates applicable laws or regulations

We reserve the right to refuse service or cancel affected orders. Refund eligibility will depend on whether production has begun and the reason for cancellation.

7. ORDERS AND ACCEPTANCE

Submitting an order does not guarantee acceptance. An order is accepted when we send an order confirmation and successfully process the payment, subject to product availability and fraud review.

We may reject or cancel an order because of:

  • Product unavailability
  • Pricing or description errors
  • Payment problems
  • Suspected fraud
  • Prohibited uploaded content
  • Technical errors
  • Violation of these Terms

If we cancel an order after payment, we will refund the amount paid for the canceled item unless the transaction involves fraud, abuse, or another lawful exception.

8. PRICES, PAYMENTS, TAXES, AND CURRENCY

Prices are displayed on Burbrand.store and may change without notice. A price change will not affect an order already accepted unless there was an obvious pricing error.

You agree to pay all charges shown during checkout, including applicable:

  • Product charges
  • Shipping fees
  • Sales taxes
  • Customs charges
  • Duties or import fees

Unless otherwise stated, prices are displayed in U.S. dollars. Canadian customers may be charged currency-conversion or international transaction fees by their financial institution.

Payments are processed through third-party payment providers. Your use of their services may be subject to their separate terms.

9. PRODUCTION AND SHIPPING

Many Burbrand products are made to order. Estimated production and delivery dates are estimates and are not guaranteed.

Orders may be produced, fulfilled, and shipped by Printful or another approved production partner. Products within one order may arrive in separate packages.

Burbrand is not responsible for delays caused by events outside our reasonable control, including:

  • Carrier delays
  • Weather or natural disasters
  • Customs processing
  • Labor interruptions
  • Incorrect customer addresses
  • Supply shortages
  • Government restrictions

Customers are responsible for providing a complete and accurate delivery address. Additional shipping charges may apply when an order must be reshipped because of an incorrect or incomplete address.

Risk of loss transfers as provided by applicable law and the shipping carrier’s terms.

10. RETURNS, REFUNDS, AND CANCELLATIONS

Because personalized and print-on-demand products are made specifically for each customer, they generally cannot be returned or exchanged because of:

  • A change of mind
  • An incorrect size or color selected by the customer
  • Customer-entered spelling or design errors
  • Low-quality customer-uploaded images
  • Minor variations inherent in printing or production

If an item arrives damaged, defective, incorrectly produced, or materially different from the accepted order, contact us promptly at support@sefnalmarketing.com. Include your order number and clear photographs of the item and packaging.

Refunds, replacements, and cancellations are governed by our posted Return and Refund Policy and applicable consumer-protection law.

Orders cannot normally be changed or canceled after production begins. Nothing in this section limits any non-waivable right or remedy provided by applicable law.

11. PROMOTIONS AND DISCOUNT CODES

Promotional offers may have separate eligibility requirements, expiration dates, and restrictions.

Unless otherwise stated:

  • Promotions cannot be combined
  • Discount codes have no cash value
  • Discounts cannot be applied retroactively
  • Promotions may be limited to certain products or locations

We may cancel or refuse a promotion used fraudulently, improperly, or contrary to its stated terms.

12. AFFILIATE PROGRAM

Burbrand may operate an affiliate program that allows approved participants to earn commissions for qualifying referrals.

Affiliate participation is subject to a separate Affiliate Program Agreement, including rules concerning:

  • Eligibility and approval
  • Referral tracking
  • Qualifying purchases
  • Commission rates
  • Payment schedules
  • Returns and canceled orders
  • Advertising practices
  • Prohibited promotional methods
  • Account suspension and termination

Affiliate applications may be approved or rejected at our discretion, subject to applicable law.

Affiliates must clearly and prominently disclose their financial relationship with Burbrand whenever promoting our products. Affiliates must comply with applicable advertising, endorsement, email-marketing, privacy, and consumer-protection laws.

Affiliate links and tracking systems may occasionally be affected by blocked cookies, device changes, technical failures, or other circumstances. Commissions are awarded only for referrals properly recorded and considered eligible under the Affiliate Program Agreement.

13. INTELLECTUAL PROPERTY

The website and its content—including the Burbrand name, logos, graphics, product descriptions, photographs, page designs, software, and original artwork—are owned by or licensed to Sefnal Marketing LLC and are protected by applicable intellectual-property laws.

You may use the website for personal, lawful shopping purposes. You may not, without written permission:

  • Copy or commercially exploit website content
  • Use Burbrand trademarks or branding
  • Scrape or systematically collect website data
  • Reverse-engineer website software
  • Create misleading websites or accounts impersonating Burbrand
  • Use our content to promote unauthorized products or services

Approved affiliates may use authorized marketing materials only as permitted by the Affiliate Program Agreement.

14. THIRD-PARTY SERVICES AND LINKS

Burbrand.store may use or link to services operated by WooCommerce, Printful, Lumise, payment processors, shipping carriers, social-media platforms, and other providers.

We do not control unaffiliated third-party websites. Their services are governed by their own terms and privacy policies.

A link to a third-party website does not necessarily constitute Burbrand’s endorsement of that website or its content.

15. WEBSITE AVAILABILITY

We aim to keep Burbrand.store available and functioning properly, but uninterrupted access is not guaranteed.

We may modify, suspend, restrict, or discontinue all or part of the website for maintenance, security, operational, or business reasons.

We are not liable for temporary interruptions, technical errors, lost shopping-cart data, or unavailable personalization tools, except where liability cannot legally be excluded.

16. DISCLAIMER OF WARRANTIES

To the fullest extent permitted by law, Burbrand.store and its services are provided on an “as available” basis.

We do not guarantee that:

  • The website will always be uninterrupted or error-free
  • Every product will always be available
  • Product previews will perfectly match finished products
  • Website content will always be free of typographical or technical errors

Nothing in these Terms excludes warranties, guarantees, or consumer rights that cannot lawfully be waived under applicable U.S. or Canadian law.

17. LIMITATION OF LIABILITY

To the fullest extent permitted by law, Burbrand and Sefnal Marketing LLC will not be liable for indirect, incidental, special, punitive, or consequential damages arising from use of the website or products.

Where legally permitted, our total liability relating to a purchase will not exceed the amount paid for the product giving rise to the claim.

These limitations do not apply where prohibited by law or to liability that cannot legally be limited.

18. INDEMNIFICATION

To the extent permitted by law, you agree to defend, indemnify, and hold harmless Burbrand, Sefnal Marketing LLC, and their officers, employees, contractors, and service providers from claims arising from:

  • Content you upload or submit
  • Your infringement of another party’s rights
  • Your unlawful use of the website
  • Your material violation of these Terms

This section does not apply to the extent a claim was caused by Burbrand’s own unlawful conduct.

19. GOVERNING LAW AND DISPUTES

These Terms are governed by the laws of the State of Michigan and applicable United States federal law, without regard to conflict-of-law principles.

Subject to any non-waivable consumer rights, disputes involving Burbrand shall be brought in a court with appropriate jurisdiction in or serving Oakland County, Michigan.

If you live in Canada or another jurisdiction with mandatory consumer protections, you retain any rights and remedies that cannot legally be waived, including rights that may allow a claim to be brought in your home jurisdiction.

Before filing a legal claim, we encourage you to contact support@sefnalmarketing.com so we can attempt to resolve the issue.

20. TERMINATION

We may restrict or terminate your access to the website if you violate these Terms, misuse our services, engage in fraud, or threaten the security or rights of Burbrand or another person.

Terms that logically should continue after termination—including intellectual-property, liability, indemnification, and dispute provisions—will remain in effect.

21. CHANGES TO THESE TERMS

We may update these Terms to reflect changes to our services, business practices, or legal obligations.

Updated Terms will be posted on Burbrand.store with a revised effective date. Your continued use of the website after the effective date constitutes acceptance of the updated Terms, to the extent permitted by law.

Changes will not retroactively reduce rights relating to an already accepted order unless legally permitted.

22. SEVERABILITY

If any provision of these Terms is found invalid or unenforceable, the remaining provisions will continue in effect. The affected provision will be enforced to the fullest extent permitted by law.

23. ENTIRE AGREEMENT

These Terms, the Privacy Policy, Return and Refund Policy, Shipping Policy, and any applicable Affiliate Program Agreement constitute the agreement between you and Burbrand regarding the relevant services.

If a separate policy or agreement conflicts with these Terms, the more specific terms will control for the subject it addresses.

24. CONTACT US

Questions about these Terms may be directed to:

Burbrand
Operated by Sefnal Marketing LLC
15900 W. 10 Mile Road, Suite 211
Southfield, MI 48075
United States